Privacy Policy
Last updated: [28/01/2025]
At Golden Key Support, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.
Information We Collect
We collect the following types of personal data:
- Personal Identification Information: Name, address, email address, phone number.
- Health and Care Information: Medical history, care requirements, and other relevant health data necessary to provide care services.
- Payment Information: Billing details and payment history when applicable.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver the services you request from us.
- To communicate with you regarding your care and support.
- To process payments and manage our records.
- To comply with legal obligations and protect your rights.
How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. Your data is stored securely in our systems, and access is restricted to authorized personnel only.
Sharing Your Information
We will not share your personal information with third parties unless:
- It is required to provide the services you’ve requested (e.g., sharing necessary information with healthcare professionals).
- We are legally required to do so under applicable laws.
- We have your explicit consent to share information with others.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request the deletion of your personal information where it is no longer necessary for us to retain it.
- Opt-out of marketing communications at any time.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance your browsing experience. These tools help us understand how users interact with our site, enabling us to improve the services we offer. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about our privacy practices or would like to exercise your rights under this policy, please contact us at:
Golden Key Support
East London Business Centre, G11,
93-101 Greenfield Road, London, E1 1EJ
Email: info@goldenkeysupport.co.uk
Phone: 020 7537 7770